Management

Senior Management

• Jane Catherine Melchionda, President/CEO
• Alan M. Bernstein, Senior Vice President- Business Development and Strategic Planning
• Cynthia J. Nelson, CFA, Senior Vice President- Asset Liability Management
• Christopher E. Smith, Senior Vice President- Computer Information Systems

Business Development

• Eleanor Melchionda, Vice President- Member Relations
• George E. Dow, Assistant Vice President- Member Relations and Product Development

Asset Liability Management

• Jonathan A. Rankin, Assistant Vice President- Asset Liability Management

Risk Management

• Maureen Fabbri, Assistant Vice President- Risk Management

Accounting

• Donald T. Cross, Vice President- Finance
• Michael P. Desharnais, Controller

Operations

• Diane R. Johnstone-DeRosa, Vice President- Operations
• James S. Newson, Assistant Vice President- Payment Systems Operations
• Edward J. Wilk, Assistant Vice President- Member Services and Support
• Darlene Howlett, AAP, Assistant Vice President- E-Commerce and Product Development

Computer Information Systems

• Asim B. Mian, Vice President- CIS

Human Resources

• Kathleen Loughlin, PHR, Vice President- Human Resources