Same Day ACH Debits - Live on September 15
Same day ACH Phase II is set to begin on Friday, September 15. On this day, same day ACH debit transactions become a reality and, to nobody's surprise, the big buzz around Phase II is consumer awareness.
Credit unions are well advised to make repeated notices to members regarding this change, and to have staff ready and able to handle calls from members who may unknowingly overdraw their accounts in the immediate wake of this change.
Having a plan in place and educating staff will be important to a smooth transition to the post Phase II environment. Educating members about expedited payments and to be vigilant in monitoring account balances, especially later in the day, may help them better understand how to avoid overdrawing their account.
If you have any questions regarding same day ACH, please contact Marge DeFerrari at extension 3355, Sandy Tague at
extension 3526, or the technical support department at extension 2.